Careers

Job Description

The Sales Associate will be committed to serve with passion
and provide excellent service to customers leading to a direct increase in
sales revenue. Teamwork, trust, respect, and care for each other are key factors.

Key Responsibilities:

Customer Service

• Deliver exceptional Customer Service to customers in line
with BOYY standards

• Ensure all Customer service and after-sales requests are
handled according to guidelines

• Build long term relationship with customer on professional
manner

Image & Merchandising

• Ensure own grooming is in line with the BOYY image

• Maintain window and boutique displays to reflect the
essence of the seasonal collection

• Work with Visual Merchandiser to ensure front of house
merchandise are arranged in accordance to BOYY display guidelines

Sales Achievement

• Strive to achieve sales targets without compromising
service excellence

• Track sales on a daily/weekly/monthly basis to ensure own
targets are met

• Monitor quota on all categories of product before closing
the sales with client

Operations

• Adhere and carefully follow the Boutique Operations Manual

• Follow procedures to prevent theft / fraud in the boutique
and prevent security breaches

• Ensure assigned tasks by the immediate Supervisor are
completed timely and orderly, e.g. stock-take accuracy, stock preparation,
monthly stock counting, stock arrangement, cleanliness of back of house, After
Sales process

Teamwork

• Actively participate in regular meetings to optimize
teamwork and initiatives (morning briefings, monthly meetings, training)

• Share knowledge, market intelligence and information with
team members to help build a high-performance team

• Show drive & initiative to support team members at
work when needed

• Ensure there is a clear and transparent communication with
all team members

Academic / Professional Qualifications

Minimum Bachelor degree (any field)

Work Experience

Minimum 1 years of retail experience (preferable) especially
in luxury fashion is a plus or minimum 2 years of service industries

Required Competencies

• Passionate about Fashion

• Highly motivated and fast-learner

• Excellent customer service and selling skills with natural
gesture

• Well groomed, with a pleasant and dynamic personality

• Good interpersonal and communication skills

• Good team player

• Disciplined and honest

• Able to withstand retail working hours and work on
weekends and public holidays

How to apply

hr@boyy.com